Southern Wake Family Medicine at 130 North Judd Parkway Northeast in Fuquay Varina, North Carolina

Customer Reviews about Southern Wake Family Medicine

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  The customer care here is abysmal. I've been a patient here for several years and it wasn't too bad until Advance Health Care took over, now it is terrible. The problem isn't the health care team it's the office staff/administration. Wait times just to make an appointment over the phone can easily take half an hour before you even speak to an operator. The operator {when you finally do get one} are often rude to the point of being hostile. I once asked to speak with a nurse about a health concern and was told "No". At my next appointment I told the nurse about it and she said "They can't do that!", but, they did. At my last appointment I was kicked in the hip by a child doing cartwheels in the waiting area. I mentioned this to the nurse who said, "The security guard is supposed to keep things like that from happening, but all he does is sit there." The man sitting behind the clinic desk at the time identified himself as the clinic's manager did nothing although he had a clear view of what was happening. I ended up with a bruise the size of an orange. The staff know that these are problems and have received numerous complaints for months and absolutely nothing has improved. My best advice is to avoid this place if at all possible.
  September 07, 2017

  by Karalyn Johnson
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  I have been going to this facility for the past couple of years and find them most helpful. Referrals for me have been legitimate. The front desk always has a smile for me. Just remember folks, this is a community health center, thus busy!
  August 04, 2017

  by J Bluedog

Opening hours Closed now

Tomorrow: 08:30 am — 05:00 pm

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About Southern Wake Family Medicine in Fuquay Varina